Business publisher error

by Mr. Vladimir Bis (2011-12-11) in group ARIS Support

Hi all,

I work with ARIS 7.1. and I'd like to publish database, but during creating export in Architect I got error "The procedure was canceled". I got this error after last screen in Publisher export wizard.

Where is problem?

Comments

by Mr. Robert Stowman (2011-12-12)

Hi Vladimir,

I've had this happen with 7.1 before. A simple fix is probably to go to the "Services" on the server and "Stop" then "Start" the ARIS Business Publisher Server.

Best Regards,

Bob

by Mr. Vladimir Bis (2011-12-13)

Hi Robert,

thank you for your comment, I tried this, but error still persist... :-(

by Mr. Sundar Karuppiah (2011-12-13)

Hi,

delete the unwanted exports first and restart the service and try the new export it will work.

by Mr. Vladimir Bis (2011-12-13)

Hi Sundar,

there are no exports in my Publisher... Because I uninstalled Business Publisher, then I installed a newer version.

by Mr. David Tse (2012-02-07)

Hi Vladimir,

Did you ever get an answer to this issue? I am having the exact same issue right now. Publisher was working a few days ago but it recently failed.

by Mr. Vladimir Bis (2012-02-08)

Hi David,

I installed BP to other directory and it works. I don't know where was problem... But I got error "The procedure was canceled" a few seconds after starting export and I see you got this during transferring attributes. Did you add any new custom attribute or fill attribute values last days?

by Mr. David Tse (2012-02-08)

Our issue was actually disk space. I didn't have access to the server so I had no idea until I contacted the sys admins.